Facebook is recording audio from some voice chats on Messenger and paying contractors to listen and transcribe them.
Facebook has been collecting audio from users’ voice chats and paying hundreds of outside contractors to transcribe them.
Users affected are those that opted into having their voice chats transcribed, Facebook told our insider. But the company doesn’t disclose in its data use policies that it collects audio from users or that it is sending such data to human transcribers. The data that Facebook collects it send it contractors to transcribe the audio data to check the accuracy of its automated speech recognition systems.
Facebook said it has “paused” doing it, according to our insider.
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